789jili Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

When you register an account on 789jili, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes as required under Philippine regulations. We also collect financial information such as your preferred payment method details and transaction history in Philippine pesos (PHP) in order to process deposits and withdrawals accurately and securely. As you use the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs — this information helps us maintain platform security and improve your overall experience. If you contact our support team, we retain records of those communications to ensure consistent service quality and to resolve any disputes that may arise. We may also collect information about your gameplay activity, including the games you play, your betting patterns, and your session durations, which allows us to personalise your experience and fulfil our responsible gaming obligations. All data collection is conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations applicable in the Philippines.

The personal information we collect is used primarily to create and manage your 789jili account, verify your identity, process your financial transactions in Philippine pesos, and deliver the gaming and betting services you have registered to access. We use your contact details to send you important account notifications, security alerts, and service updates — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Where you have given your consent, we may also use your email address or mobile number to send you information about promotions, new games, or platform updates that may be relevant to your interests as a Filipino player. Your gameplay and transaction data is analysed internally to detect unusual activity, prevent fraud, and ensure that our platform remains compliant with the regulatory requirements that govern online gaming in the Philippines. We also use aggregated, anonymised data for internal reporting and platform improvement purposes — this data cannot be used to identify you individually. 789jili does not sell your personal data to third-party advertisers or marketing companies under any circumstances.

789jili may share your personal information with carefully selected third-party service providers who assist us in operating the platform — these include payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners, all of whom are contractually bound to handle your data securely and only for the specific purposes we have authorised. We may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if we receive a lawful request or if disclosure is necessary to comply with our legal obligations under Philippine law. In the event that 789jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We do not share your personal data with any third party for their own independent marketing or advertising purposes, and we do not permit third parties to use your data in ways that are inconsistent with this Privacy Policy. If you have concerns about a specific third party that may have received your data, you are welcome to contact our support team at [email protected] for clarification.

789jili employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure at all times. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their specific job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action to secure your account. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone else.

As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is being collected and used, and this Privacy Policy is our primary means of fulfilling that obligation to you. You have the right to access the personal data we hold about you — to request a copy, you can contact our support team at [email protected] and we will respond within the timeframe required by applicable Philippine law. If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected, and we will update our records promptly upon verification of the correct information. You have the right to object to the processing of your personal data in certain circumstances, and the right to request erasure of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests in good faith and within the legally required timeframes.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and contractual obligations — including anti-money laundering record-keeping requirements that apply to online gaming operators in the Philippines. Transaction records and identity verification documents are typically retained for a minimum period as required by applicable Philippine law and our regulatory licence conditions, even after an account has been closed. Data that is no longer required for any legitimate purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account and personal data, we will process that request subject to any overriding legal obligations that require us to retain certain records for a specified period. For specific questions about how long a particular category of your data is retained, please contact our support team and we will provide you with the relevant information.

789jili uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to maintain your login session securely across visits. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in, placing bets, and accessing your account wallet. We may also use functional cookies to remember your language preferences, display settings, and other personalisation choices that improve your experience as a Filipino player. Analytics cookies help us understand how members navigate the platform so we can identify areas for improvement — this data is processed in aggregated form and is not used to identify you individually. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use 789jili after being informed of our cookie practices, you consent to the use of cookies as described in this policy.